Shipping Information
Our goal is always to get your order to you quickly, accurately, and safely. Wherever you are, we use reliable services for trusted delivery. Select US Shipping or International Shipping for details.
US Shipping
Standard Delivery Services*
US orders are usually shipped via USPS Priority Mail or UPS Ground, so if all items are in stock, you should receive your order in 2-5 business days. If you have provided an email address, tracking information will be sent when your package is shipped. Rates are displayed in the chart below.
* Packages shipping to Hawaii or Alaska may be subject to additional shipping charges. We will contact you with a rate quote before processing your order.
Expedited Domestic Services*
You can select from several expedited services at checkout. Rates are displayed on the chart below. For same day shipment, orders must be received by 2:00 pm EST.
Express Mail*
Express Mail packages may arrive next day or in 2 days, depending on your zip code, and are delivered Monday through Saturday by the US Postal Service. Find out whether service is 1 or 2 days to you from our zip code: 49686.
UPS 2nd Day*
Package would arrive 2 business days after the date of shipment. Delivery is only Monday through Friday.
UPS Next Day*
Package would arrive the next business day after the date of shipment, so Next Day UPS orders placed on Friday would not be delivered until the following Monday.
* Packages shipping to Hawaii or Alaska may be subject to additional shipping charges. We will contact you with a rate quote before processing your order.
Other Charges
*Oversize Shipping Charge
Oversize packages, like bass drums and bass drum cases, are subject to additional shipping charges. For US orders, bass drums and bass drum cases incur an additional charge of $105 each. (A bass drum and matching case whipping together will be charged a single $105 additional charge.) These charges are on top of the order value-based rates listed in the table below.
*Multiple Drum Charge
Standard domestic orders of 2 or more drums together are subject to additional shipping charges. If shipping charges will exceed the rate you see when you check out, we will contact you with a rate quote for your approval before processing your order.
*High Value Charge
High value orders may be subject to additional shipping charges, as these price ranges can include many types of products in large quantities. Standard domestic orders of $2500 or more, and expedited orders of $2000 or more, will be evaluated to see if additional shipping charges are required. We will contact you for your approval before charging your card or shipping your package.
Your Order Total Std USPS/UPS
(Within US)
Usually 2-6 DaysExpress Mail
(Within US)
Saturday Delivery2nd Day UPS
(Within US)
No Weekend DeliveryNext Day UPS
(Within US)
No Weekend DeliveryUnder $24.99 & 8oz $5.50 $29.95 $39 $49 Up to $50 $9.95 $29.95 $39 $49 $50.01 – $99.99 $12.95 $34.95 $49 $59 $100 –
$199.99$13.95 $39.95 $59 $69 $200 – $399.99 $16.95 $49.95 $69 $79 $400 – $499.99 $18.95 $59.95 $79 $89 $500 – $599.99 $24.95 $69.95 $89 $99 $600 – $799.99 $26.95 $79.95 $99 $109 $800 – $999.99 $28.95 $89.95 $99 $129 $1000 – $1499.99 $34.95 $99.95 $129 $149 $1500 – $1999.99 $38.95 $99.95 $129 $149 $2000 – $2499.99 $38.95 We will quote We will quote We will quote $2500 & Up We will quote We will quote We will quote We will quote Henderson Imports is not financially responsible for reimbursement or adjustment for any delays in package arrival due to abnormal carrier problems or incomplete or incorrect shipping address as provided by the customer.
International Shipping
International Delivery Time Estimates
International orders are usually shipped via Express Mail International or Priority Mail, so you should look for your order in 6-14 business days.
International Shipping Rates*
Shipping charges are based on order values, in most cases — see Other Charges and the chart below. If your order total exceeds $999.00 or if it includes multiple boxes or oversized packages, we will need to quote the shipping charge. In those cases, we will contact you with the price, so you can approve shipment or change your order. We do not guarantee worldwide delivery unless UPS is used. They provide portal-to-portal detail and ensure higher accuracy in delivery than typical mail service. If we deem that an order requires guaranteed services in which an adult signature is required, the cost of such a service may exceed the online charge calculated for the order. In such a case, you will be notified so you can approve shipping charges or cancel your order.
Taxes & Duties
Packages are shipped from our store in the United States. Any taxes or duties applied to a shipment by the destination country are the responsibility of the recipient. Contact the Customs office in your home country for more information on possible fees.
Other Charges
*Oversize Shipping Charge
For international shipments of oversized items, like bass drums and bass drums cases, shipping charges must be calculated per order, as charges vary significantly depending on destination. We will contact you with shipping rates for your approval before processing your order.
*Drum Charge
International orders including one or more drums are subject to additional shipping charges. If shipping charges will exceed the rate you see when you check out, we will contact you with a rate quote for your approval processing your order.
*High Value Charge – $999 or more
High value orders may be subject to additional shipping charges, as these price ranges can include many types of products in large quantities. International orders of $999 or more will be evaluated to see if additional shipping charges are required. if shipping charges will exceed the rate you see when you check out, we will contact you with a rate quote for your approval before processing your order.
Your Order Total International
Usually 6-14 DaysUnder $24.99 & 8oz $40 Up to $50.00 $40 $50.01 – $99.99 $50 $100 – $199.99 $60 $200 – $399.99 $75 $400 – $499.99 $85 $500 – $599.99 $95 $600 – $799.99 $105 $800 – $998.99 $115 $999 & Up We will quote